How to troubleshoot or reset WiFi Adapter in Windows 10 Creators Update

Windows 10 Creators Update comes with lots of new features and improvements, but a few people report the Wi-Fi connectivity problems after install the latest version of update. They were able to connect to a wireless network with the previous version, and now the WiFi is not working at all or the speed become very slow. Here are some useful tips for that on Surface Pro tablet or other computer. Continue reading

How to disable SMBv1, SMBv2 on Windows 10/8 to prevent Wannacry ransomware

With Server Message Block (SMB) protocol, you are able to easily share files, folder, printers, and communicate this information between computers in a networked environment. However, the recent cyber attack of the WannaCrypt or WannaCry ransomware uses the ETERNALBLUE tool to exploit the vulnerability in the SMB service to spread and propagate. If you want to prevent virus from from spreading for security reason or don’t need the service or , try the methods to turn off SMB on Surface Pro tablet or Windows 10/8 machine. Continue reading

How to backup and avoid problems before install Windows 10 Creators Update

Windows 10 Creators Update comes with many new features and improvements for tablets and computers. As a big update, it can not fully work with many different hardware configurations since now and may make the devices across errors and unknown bugs. To avoid problems, you could try the tips to prepare for a smooth installation. Continue reading

Edge/Chrome Resolving host and slow network in Windows 10 creators update

I was able to use the Microsoft Edge and Chrome to access webpages in Internet on my Surface Pro 3 running Windows 10. After installed the Creators Update, the contents of website load very slowly and the “Resolving host” status keep showing on the bottom of browsers all over the place. Then I remove the Intel Network Connections Driver and reinstall it and get a normal fast internet. However, the problem happens after the next restart. How can I resolve it and get it working on my tablet? Continue reading

Windows 10 cannot empty recycle bin after Creators Update

I uesd Windows 10 Pro on my Surface Pro 4 and everything worked fine. However, After I download and install the Creators Update throught update assistant, I notice that the recycle bin has some items in it so I want to remove them. I try to delete those files and nothing happens. Then I hold and press the icon to get the menu and the Empty Recycle Bin option is grayed out. How can I resolve the problem on my tablet? Continue reading

Your computer can’t connect to the Remote Desktop Gateway server after Windows 10 Creator Update

My remote gateway app is hosted on Windows Server 2008 R2 and I was able to connect to the Remote Desktop environment in Windows 10 Pro. However, after I upgrade my Surface Pro 4 tablet to Creator Update, it is not working at all and I receive the error message “Your computer can’t connect to the Remote Desktop Gateway server. Contact your network administrator for assistance.” I would like to get the new feature of microsoft RDC client like Scaling and now the program is broken. How can I resolve the problem and get it working? Continue reading

Enable standard layout with function keys In onscreen Keyboard on Windows 10

When you bring up the on-screen keyboard to type something in Windows 10, there is No Alt, Tab and escape keys by default and it only offers the limited functions. For example, I always need to press the F12 to enable the developer mode in Chrome while browsering webpage on my Surface Por 4 tablet, so I realy want to do that quickly if type cover is not connected. To resolve the problem, the built-in Settings app has the advanced options for a touch screen device. Continue reading

Microsoft compatibility telemetry 100% disk usage problem in Windows 10

I have installed the Anniversary Update on my Windows 10 computer and today the system displays the “Too many apps slowing down the computer” notification. I open task manager and notice that the Microsoft Compatibility Telemetry service takes up about 90% of the disk usage and causes constant fully 100% disk usage all the time. Is that safe to end and disable CompatTelRunner.exe process permanently? How can I fix the disk thrashing issue? Continue reading

Office 365 not activate error 0xC004B100 in Windows 10 Creator Update

I purchased Office365 Home subscription with more than a year to go and the installation was activated a month ago in Windows 10. After I upgraded my Surface Pro 4 to Creators Update, the Microsoft Office 365 app keeps prompting me for activation again. However, when I input a valid product key, it displays an error “We’re sorry something went wrong and we can’t do this for you right now. Please try again later (0x8004FC12)” message. so I could not open and use any of the programs such as Word, Excel. There is no hardware/name change or workgroup join on my tablet. How can I fix the issue? Continue reading

Enable Wake On LAN for Surface Pro 4/3 or Surface Book in Windows 10

Windows 10 Surface devices have got the Wake On LAN (WOL) protocol support with Docking Station and Ethernet Adapter. Once you send a WOL event and network adapter detects it, your docked or connected device will be waken up from a low power mode and then you can remotely make the maintenance or install the updates. Here are how to tips to get Wake On LAN working. Continue reading