Close button minimizes Outlook 2016/2013 to keep running in background

When I click on the red X button, the Skype app will be minimized and stay on the task bar. But the feature is not working with Office 2016 in Windows 10. I always close Outlook a lot of times by mistake and then I have to re-open it to check email message. How can I resolve the problem to keep it running in background? Continue reading

Lync/Skype Presence not showing or missing in Outlook 2016/2013

I have installed Mitel MiCollab Client and Skype in Windows 10 on my Surface Pro 4 tablet. When I open the Office Outlook 2016 software, I notice that it doesn’t show up the Presence Icons, such as the skype for business status, Green, Red squares beside names). Other Office apps like SharePoint client are also missing presence information. Continue reading

Fix Delegate Access Option Missing not available In Outlook 2016/2013

The Delegate Access feature in Outlook 2016/2013 version offers a way for you to create a delegate for allowing someone else to manage and read only your meeting requests and responses, without having the appropriate permissions to access your inbox emails. To add a delegate, open start page of Outlook application, click Account > Delegate Access, and follow the on-screen instructions to complete the process. It is helpful for another person to respond your communications officially, but for some reason you might notice that Delegate Access option is missing and unavailable inside and here is the method to restore it. Continue reading

Greyed out New Contact Group in Outlook 2013

I had created a group of people in Windows Live Mail and could select it from my list of contacts to email all of them. However, I get the problem after installing Office 2013 in my Surface Pro 3 and using with an Outlook.com account. When I click on the Home tab in the ribbon then People option, I notice that the New Contacts Group button is greyed out and can’t figure out how to resolve it. Continue reading

Outlook 2013 operation cannot be performed because the message has been changed

I have configured a corporate Gmail account over IMAP on Outlook 2013 since installed the recent Office 2013 update on Windows 8.1 update 1 64-bit. When I start a new message, take time to compose and click the button to send the email which has been auto-saved by software, a error message The operation cannot be performed because the message has been changed occurs. However, if I type quickly and send the draft, everything should be working. Continue reading

How to disable Hardware Graphics Acceleration in Word/Excel/Outlook 2013

Microsoft Office 2013 productivity suite (Word, Excel, PowerPoint, OneNote, Outlook and more) have been installed in Windows 8.1/8 tablets and PC, but the new built-in “Hardware Graphics Acceleration” enhancement also named as “GPU rendering” always cause those weird issues, such as cursor Hanging, works only in Safe Mode on your system, all the Office components crash mostly, and stop running in normal mode. Try repairing and removing the add-ins, restarting the system still get the same problem. Here are the methods for resolving it to get better experience. Continue reading

Blank Outlook Tile with blue square in Windows RT 8.1 Start screen

Everything worked fine until I installed the most recent March 2014 update on my Surface RT 8.1. I hadn’t made any changes with the configuration of Office 2013, but the Outlook tile was blank and label disappeared. It just becomed a solid blue square with no logo icon picture. The Outlook software doesn’t have any issues in the taskbar on the desktop. Then I restarted my tablet, removed the live tile and re-pined it from “All Apps” section and that’s no avail. Continue reading

Fix Outlook 2013 Rules not working automatically

Outlook allows you to use rules function to perform a variety of actions like filter messages and spam. I have created rules on 2010 with IMAP account and everything worked without any problem in Windows 8. However, after upgraded to 2013 version, all of them don’t run automatically anymore and I can run them manually by clicking the rules icon and selecting “run rules now” option. Continue reading

How to Backup/Restore Outlook 2013 Signatures in Windows 8

You might have setup several signatures for various types of emails in Outlook 2013. If you need to move from my old Windows 7 computer to a new computer running Windows 8, the rules and signatures can not be exported automatically and the .pst file for messages doesn’t include such information so you need to make a restore. Continue reading