Office 365 not activate error 0xC004B100 in Windows 10 Creator Update

I purchased Office365 Home subscription with more than a year to go and the installation was activated a month ago in Windows 10. After I upgraded my Surface Pro 4 to Creators Update, the Microsoft Office 365 app keeps prompting me for activation again. However, when I input a valid product key, it displays an error “We’re sorry something went wrong and we can’t do this for you right now. Please try again later (0x8004FC12)” message. so I could not open and use any of the programs such as Word, Excel. There is no hardware/name change or workgroup join on my tablet. How can I fix the issue? Continue reading

Add to my OneDrive option missing in OneDrive Cannot download shared Folder

I have installed OneDrive for business with Office 365 in Windows 10 on my Surface Pro 4 tablet. Others has sent me the link of the shared files/folders via email but the “Add to my OneDrive” option is missing with multiple shared folders on the web, no matter using Edge, IE or Chrome browser. My OneDrive App also can’t sync them because it requires an username and password on login page and it does nothing with what I provided. Continue reading

How to Enable Multi Factor Auth in Outlook 2016 Home or Outlook 2013

Multi-Factor Authentication (MFA) is based on user logins for cloud services and beyond a password. To protect against account and email compromise, users must enter their password correctly and also acknowledge an app notification, a text message or phone call, then allow to sign in. However, I face the problem while enabling the MFA feature. Continue reading

Fix Pdf Office documents Preview Pane not working in Windows 10

When I clicked on any pdf, or Office doc or docx in File Explorer, the preview pane preview the file well without needing to open it in Windows 8. After my Surface Pro 3 installed Windows 10 Anniversary Update, Preview Pane is not working at all and show “this file can’t be previewed.” How can I resolve the problem? Continue reading

Fix OneNote 2016 screen clipping not working in Windows 10

I have installed the Office 365 in Windows 10 on my Surface Pro 4 tablet and it includes the OneNote 2016 desktop version with a few cool new features. I was in the habit of pressthe Windows+S from keyboard to create screen clippings and insert it on a page in the old the 2013 version. But the Screen Clipping shortcut is not working and I have to use the mouse to select and clip. That is not very efficient for me. Any way to resolve the problem? Continue reading

Outlook 2013 operation cannot be performed because the message has been changed

I have configured a corporate Gmail account over IMAP on Outlook 2013 since installed the recent Office 2013 update on Windows 8.1 update 1 64-bit. When I start a new message, take time to compose and click the button to send the email which has been auto-saved by software, a error message The operation cannot be performed because the message has been changed occurs. However, if I type quickly and send the draft, everything should be working. Continue reading

Microsoft Power BI Office 365 for Windows RT/8

In the IT industry Business Intelligence is growing and Microsoft showed off a new cloud-based business intelligence solution called Power BI for Office 365 subscribers. The service works with latest version of Office and Excel and is launched in July for viewing Office 365 reports, particularly from Excel documents, via smartphone and tablet and on the webpage. Continue reading

Fix your account can’t be used to activate Microsoft Office 2013/365 Applications

I licensed Office 2013 but can’t not activate the applications. When I type in my Windows Live ID (Microsoft account) to activate Word, Excel, Outlook, Project or Visio, it pop up message that states “The products we found in your account can’t be used to activate Microsoft Office 2013 application.” Continue reading