Fix Onedrive for business crashes in Windows 10 Creator update

I am unable to use Office Onedrive for Business to sync files in an additional sharepoint library after installing the Windows 10 Creators Update on my Surface pro 4. When I try to run the app, it keeps crashing and won’t start up. Sometimes Onedrive quits by itself after a few seconds and then restarts in this cycle. I could not change any configuration to troubleshoot it on my tablet. Continue reading

Office Word/Excel save as dialog box hangs in Windows 10 Creators Update

I was using Office 2016 on my Surface Pro 4 tablet running Windows 10 Pro and today the system has been upgraded to Creators Update successfully. After I create a new document and write somethings in Microsoft Word software, I click on the save as option through the File menu and the save as dialog box opens but hang. I have to force closed it or sometimes it crashes. That also occurs with Excel. When I try to use Smart Lookup in Word 2016, it also locks up. How can I fix resolve the problem? Continue reading

Lync/Skype Presence not showing or missing in Outlook 2016/2013

I have installed Mitel MiCollab Client and Skype in Windows 10 on my Surface Pro 4 tablet. When I open the Office Outlook 2016 software, I notice that it doesn’t show up the Presence Icons, such as the skype for business status, Green, Red squares beside names). Other Office apps like SharePoint client are also missing presence information. Continue reading

Fix Delegate Access Option Missing not available In Outlook 2016/2013

The Delegate Access feature in Outlook 2016/2013 version offers a way for you to create a delegate for allowing someone else to manage and read only your meeting requests and responses, without having the appropriate permissions to access your inbox emails. To add a delegate, open start page of Outlook application, click Account > Delegate Access, and follow the on-screen instructions to complete the process. It is helpful for another person to respond your communications officially, but for some reason you might notice that Delegate Access option is missing and unavailable inside and here is the method to restore it. Continue reading

Fix Outlook 2016 hang/stuck on Loading Profile screen and not opening

I have created and setup my IMAP email account in Outlook 2013 version on Windows 10 Pro and it worked well. I upgrade it to Office 2016 successfully and then open a PDF file and get IRQL_NOT_LESS_OR_EQUAL Stop Error screen, and that cause the system restart on my Surface Pro 4 tablet. When I try to launch Microsoft Outlook 2016 again, the desktop client is stuck at the Loading Profile stage in blue splash screen and doesn’t open itself. If I configure mail in Control Panel, it shows Windows Shell Common DLL is not responding error message. How can I resolve the problem? Continue reading