Windows 10 File History No usable drives found to backup

I was able to use my Seagate 2TB Ext drive to protect my data in Windows 8 on Surface Pro 3. After I upgrade the tablet to Windows 10 Pro and try to backup using File History, the feature doesn’t recognise this HDD and shows the error “No usable drives were found”. But I could access and drop files into it. The external hard drive really shows up in the taskbar and runs with third party backup programs. How can I fix the issue? Continue reading

Cortana missing or not working after Windows 10 Creators update

My Surface Pro tablet has installed the Windows 10 Creators update and runs into a problem. The Cortana has disappeared together with my reminders and no Microphone Symbol shows in my search box. I also could not find the notebook icon and restarting the system doesn’t restore the Cortana feature and option. Continue reading

Right click Run as Administrator not working in Windows 10 Creators Update

I use only one account with Administrator privileges on my Surface Pro 4 tablet and has installed the Windows 10 Creators Update. However, when I open the Start menu and right click on Command Prompt or Powershell, choosing “Run as Administrator” option does nothing absolutely, even no UAC prompt. The same thing happens with WIN+X keys or right-click on “This PC” and select Manage option. Continue reading

Cannot change region from Afghanistan after Windows 10 creator update

I have merged with Microsoft Azure in Windows 10 Pro and installed the creator update on my Surface Pro 4. When I login the system, I couldn’t connect to any WiFi network, and Office Professional Plus title doesn’t work correctly with Start menu. I notice the default region has been changed from USA to Afghanistan and the region isn’t allowed to reset. Continue reading

Fix Windows 10 Privacy settings page stuck in creator update

I have faced a strange problem during installing the Windows 10 creator’s update on my Surface Pro 4 tablet. After I review of privacy settings and then tap the OK button, I get stuck on “Thanks! We saved your privacy settings“. It doesn’t continue and the dialog message still stay in the foreground. I restart the tablet and it just starts the same process again. How can I resolve the problem? Continue reading

Fix Optimization not available on SSD in Windows 10/8

To improve your PC’s performance, it is easy to use Optimize and Defragment feature to manually optimize any type of drives to defrag a HDD or TRIM a SSD. However, when I click “Optimize” from local disk (C:) properties on my Windows 10 computer raid with mechanical disks, both Analyze and Optimize buttons are grayed out. The Media type lists it as solid state drive and the current status is optimization not available. The problem only happens after Creators Update. How can I get it working? Continue reading

How To change custom Taskbar Color in Windows 10 Creators Update

I had configured a solid black wallpaper as desktop background on my Surface Pro 3 tablet. And the taskbar was also black by default in Windows 10 Creators Update. Now I change to another wallpaper and that doesn’t looks nice at all, so I want to change the taskbar color to my own custom color to match it. Continue reading

Fix Windows Hello Isn’t Available On This Device on Windows 10 creator update

When I open the Settings app and go to the Sign-in options page, the Windows hello feature is not working and it displays the “Windows Hello isn’t available on this device.” error. Now I am unable to setup Windows Hello as advanced security for logging into system using facial recognition. How can I fix the issue on my Surface Pro 3 with Creator update? Continue reading

Fix Amazon assistant cannot uninstall in Windows 10 Creator update

I have upgraded my tablet to Windows 10 Creator update home version. After I reboot and login the system, the desktop keep popping up the Amazon assistant causes .dll error messages. If I try to open Amazon Assistant, it just runs install wizard and nothing else. Its extension also appears in Internet Explorer. Now I could not find a way to uninstall it completely because the related option is grayed out in the Settings app. Continue reading

High definition audio headset not working After Windows 10 Creators update

Windows 10 played any sound with music and movie on my tablet’s built-in speakers and my headset well. After I receive the Creators update and install it, the speakers are set to default and I am unable to switch it. The troubleshooter reports that my 3.5mm jack headset is on unplugged status while the IDT High definition audio codec is not working. I install the latest version of audio driver and it doesn’t take effect. Any way to resolve the problem? Continue reading