Fix Bluetooth icon/settings missing in Windows 10 after Anniversary Update

I was able to transfer photo files from smartphone to my Windows 10 laptop through Bluetooth function. After installing the recent Anniversary Update, the Bluetooth icon disappeared on the taskbar and the related option was missing in the settings app. Running Hardware and Device troubleshooter was still not working at all and I can not figure out how to fix the issue. Continue reading

Fix Please uninstall current Bluetooth installation before continuing in Windows 10

I use a Bluetooth LG Tone HBS-700 headset to listen to music from my Windows 8.1 laptop without any problem. After upgraded to Windows 10 Pro, the system removed the ThinkPad Bluetooth with Enhanced Data Rate Software and made it not working. I had to get the related driver version but the installation was failed to complete and poped up “Please uninstall current Bluetooth installation before continuing” error message. Continue reading

Cannot turn off Bluetooth in Windows 10 setting

I had upgraded my laptop from Windows 8 to 10 and got the issue after resetting the system. I couldn’t toggle Bluetooth off and it always turned on and the switch never appeared, even change into AIRPLANE MODE. When I clicked on “Bluetooth” in the Action Center, it opened directly the section of “Settings” without an option to turn it off. Continue reading

Cannot Remote Control music from phone to Windows 8.1

I can stream the music from my Samsung Galaxy S6 Android phone onto my ultrabook installed the Windows 7 and all remote control functions are supported, such as play, pause and skip, even show artist and the track title. However, when I tried to do that on my Surface pro 3 tablet, it didn’t allow me to perform the same function. For the wireless bluetooth setting, there is only file transfers profile in the Windows 8.1 pro. Continue reading

Cannot Bluetooth Send/Receive Files in Windows 8.1

I have upgraded my computer to Windows 8.1 Pro from 8 but get problems in wirelessly exchanging files with mobile. When I try to use bluetooth to transfer pictures and video to my Android phone, it is fail. The same problem also happens with receiving files. I disable the antivirus and firewall temporarily, re-pair, and install the up-to-date driver, and nothing takes any effects. How to fix the issues? Continue reading

Fix BsSDK.dll is missing from computer in Windows 8

I have a HP desktop computer running Windows 8 Pro. Everytime I run outlook email program or do a Refreshed, the system pops up the error message “BtTray.exe – System Error. The program can’t start because BsSDK.dll is missing from your computer. Try reinstalling the program to fix this problem.” Close it and the issue seems to be gone. However, after doing a restart, I still get the same problem. Continue reading

Fix Windows 8.1 bluetooth not working issues

I have upgraded my ultrabook to the Windows 8.1 Preview but get a bluetooth problem. My Bluetooth mouse and keyboard were already paired in Windows 8, but they works for awhile and disconnects and then keeps searching. Apparently the system can’t find any new device. Now the Bluetooth devices frequently disconnect and show “The btvstack could not be started” error message. Continue reading