Cannot turn off Bluetooth in Windows 10 setting

I had upgraded my laptop from Windows 8 to 10 and got the issue after resetting the system. I couldn’t toggle Bluetooth off and it always turned on and the switch never appeared, even change into AIRPLANE MODE. When I clicked on “Bluetooth” in the Action Center, it opened directly the section of “Settings” without an option to turn it off. Continue reading

Cannot Remote Control music from phone to Windows 8.1

I can stream the music from my Samsung Galaxy S6 Android phone onto my ultrabook installed the Windows 7 and all remote control functions are supported, such as play, pause and skip, even show artist and the track title. However, when I tried to do that on my Surface pro 3 tablet, it didn’t allow me to perform the same function. For the wireless bluetooth setting, there is only file transfers profile in the Windows 8.1 pro. Continue reading

Cannot Bluetooth Send/Receive Files in Windows 8.1

I have upgraded my computer to Windows 8.1 Pro from 8 but get problems in wirelessly exchanging files with mobile. When I try to use bluetooth to transfer pictures and video to my Android phone, it is fail. The same problem also happens with receiving files. I disable the antivirus and firewall temporarily, re-pair, and install the up-to-date driver, and nothing takes any effects. How to fix the issues? Continue reading

Fix BsSDK.dll is missing from computer in Windows 8

I have a HP desktop computer running Windows 8 Pro. Everytime I run outlook email program or do a Refreshed, the system pops up the error message “BtTray.exe – System Error. The program can’t start because BsSDK.dll is missing from your computer. Try reinstalling the program to fix this problem.” Close it and the issue seems to be gone. However, after doing a restart, I still get the same problem. Continue reading

Fix Windows 8.1 bluetooth not working issues

I have upgraded my ultrabook to the Windows 8.1 Preview but get a bluetooth problem. My Bluetooth mouse and keyboard were already paired in Windows 8, but they works for awhile and disconnects and then keeps searching. Apparently the system can’t find any new device. Now the Bluetooth devices frequently disconnect and show “The btvstack could not be started” error message. Continue reading

Failed to remove bluetooth device on Surface Pro Windows 8

I have put a USB Bluetooth adapter with my SUrface Pro and connect to a Bluetooth headset. When I go to PC Setting > Devices, and try to remove the headset, Windows 8 get BSOD eventually and now it list “Removing device”with unclickable “-” sign. Try reconnecting my headset to the tablet get error “Adding your device failed. Remove it from your PC first then try again.” Continue reading