I was able to download app and game on my Surface Book 2 running Windows 10 Pro. However, it is not working after I install the version 1803 updates. When I click on “Get” button with any app, it just shows the Working status and reloads the current page. Then I go to disable the Windows Defender and firewall and nothing takes effect. How can I resolve it completely? Continue reading
My Surface Pro 3 tablet has been upgraded to Windows 10 Fall Creators Update through Windows update. However, when I try to open the Microsoft Store, it won’t load with “Check Your Connection” option. I click on it and get the error “Microsoft Store needs to be online, it looks like your not. Code: 0x80072EE7.” Turning off the Kaspersky anti-virus and nothing takes effect. I could not run the Skype and Todoist apps while not buy or download any. That worked in Anniversary Update v1607. Any way to resolve the problem? Continue reading
I have installed the Sketch Up Pro in Windows 10 on my Surface Pro 4 tablet. After applied the fall creators updates, I open the app and it keeps showing up the warning “The app you’re trying to install isn’t a verified app from store”. The dialog box comes with two options of Get apps from Store and Install anyway. I don’t want it to ask if I am sure to run the Program. How can I resolve the problem? Continue reading
I have spent two hours upgrading my Surface Pro 4 tablet to the Windows 10 Fall Creator Update through Windows update. When I login to system and open the Start menu, it is messed up totally because most of my installed regular apps are missing such as the built-in calendar, photos and mail. The Play and Explore group is also gone while the Windows Store itself can not be found. Then I type these apps name to search by Cortana, it just gets wrong results. Then I run the troubleshooter in the Settings app and it reports “Tile database is corrupt. Not fixed”. How can I resolve the problem?
* If you could not locate the Windows Store app, you have to visit the Store website in Edge Browser to open it indirectly. All of your installed app are listed as “LAUNCH” and not “install” in the page.
To roll those apps back in Windows 10, you need to uninstall the missing apps and then re-install them one by one.
* Open the Settings app from Start menu, click on the System category, and select the Apps & Features tab in the left pane.
* The list of UWP apps will populate in its right side pane. Click the app name which is missing to reveal the options, and click on Uninstall to remove the app.
* Then open the Store website in Edge or other web browser, search for the app individually, and reinstall them from there.
This is not an acceptable solution, because you have to take an important amount of time to recover apps one by one, if you have already used many apps. I have tried the method and it works fine, but a few programs still get the wierd “P~microsoft” name on the tile in Start menu.
The tile database is broken, and you can restore the previous data from the hidden Windows.old folder.
* Open the File Explorer, enable Show hidden files, and open the AppData inside the Windows.old folder:
* Inside the AppData, navigate to the Local\TileDataLayer, and copy the Database folder to your USB flash drive.
* Create a new users with administrative privileges, and use this account to sign in.
* Access another location below in File Explorer (The Your-User-name is your old account):
and paste the rescued database to repalace the current Database folder.
Then logout and log as your main account to check if all apps are restored.
I have managed multiple computers in our company. Most of PCs are running Windows 10 Pro and others are Enterprise Edition version. I need to disable the App store for all the users on those machines. It was easy to remove the function by a group policy in Windows 8.1 enterprise but now I find the tool is missing. How can I prevent users from browsing Windows store or install the new apps from there? Continue reading
As a built-in application, Microsoft Solitaire Collection includes many popular Microsoft games in Windows 10. When I try to play Klondike on my Surface Pro 4 tablet with good internet connection, it keeps popping up the message “Save File Error. There was a problem downloading game data for Microsoft Solitaire Collection”and then says the save game file is corrupt. A new save file will be create for you. How can I fix the issue? Continue reading
When I open the Windows Store and try to login using my account to buy and download applications in Windows 10, the sign-in box pops up and it is only grayed out without any box area to type my username and password. 15 seconds later the window disappear. The same problem also happens with Mail and Cortana app and I could not figure out how to resolve it on my Surface Pro 3 tablet. Continue reading
I have upgraded my computer to Windows 10 Home edition but could not update all apps to the latest version from Store. It displays “Contact your system administrator about changing this setting” and the group policy editor is not available at all. How can I take control with the automatic download and installation of app updates by Store for my Microsoft account? Continue reading
In Windows 10 Anniversary Update, the system downloads some games and apps automatically and installs them, without requiring any permission or opening Windows Store. That takes effect with the currently signed-in user and happen with internet network. When you tap or click on the Start button, the menu should list these Metro apps or Universal apps with downloading progress bar or they are under Recently added section. Continue reading
Windows 10 Insider build 15042 have a setting for blocking all traditional desktop Win32 apps and software which are not fetched from Microsoft’s software marketplace, points to Windows Store instead. For security. the new feature is turned off by default, and helps consumers and enterprise defense against bloatware and malware in Windows 10 Creators Update. Once you have enabled it on your computer or Surface Pro model tablet, running the installation of third-part app will get the warning message “You can only install apps from the Windows Store. Limiting installations to apps from the Store helps to keep your PC safe and reliable” and you could try the method to disable it. Continue reading