App you’re trying to install isn’t a verified app from store in Windows 10

I have installed the Sketch Up Pro in Windows 10 on my Surface Pro 4 tablet. After applied the fall creators updates, I open the app and it keeps showing up the warning “The app you’re trying to install isn’t a verified app from store”. The dialog box comes with two options of Get apps from Store and Install anyway. I don’t want it to ask if I am sure to run the Program. How can I resolve the problem? Continue reading

Windows 10 Pin login not available and cannot change/remove Pin code

I have enabled and setup Windows Hello for my Microsoft Account in Windows 10 on my Surface Pro 4 tablet. After the fall creators updates, the PIN option is not available on the login screen. Every time I have to type password to sign in. Then I access the sign-in page, and there is no way to remove, change or reset Pin code option. I try to Add a PIN and then the setup process window closes. How can I fix the Windows Hello problem? Continue reading

How to use F8 key to boot hyper-v VM into safe mode on Windows 10

I have enabled the Hyper-V feature in Windows 10 and created a Windows 7 virtual machine. I need to boot VM into safe mode for troubleshooting issues, but could not find a way to get that. When I started the VM from the hyper-v manager and press F8 key repeatedly, it just boot into my desktop normally. It happens on my Surface Pro 4 and a Toshiba laptop. How can I resolve the problem? Continue reading

OneDriver stuck in Looking for changes Processing changes Loop in Windows 10

I have enabled the OneDrive feature in Windows 10 Pro on my Surface Pro 4. I always use the Business client to upload several hundred Gb size files from my tablet and that worked fine. However, currently the OneDrive keeps stucking in an endless cycle of Looking for Changes or Processing changes… message. I go inside the OneDrive directory and find that all files don’t have that icon or green tickmark icon. The downloading process works fine while it syncs nothing. Continue reading

Improve OneDrive slow upload files speed in Windows 10

I use OneDrive app in my daily workflow on my Surface Pro 3 tablet, but the speed become very slowly and I always takes a long time to upload data. The 1.5Gbit folder syncing process is at 360kB/sec speed and I have 2Mb upload bandwidth. OneDrive app also can not deal with big files, so I try the OneDrive.com website for uploading 9gb of files through HTTP in Edge, Google Chrome and Internet Explorer 11. However, the most basic Internet protocols don’t support that and all browser crash with an out of memory error. How can I improve it in Windows 10 Pro? Continue reading

Fix Can’t connect to the sync service with Windows 10 account

I have enabled the synchonization on my Windows 10 computer. After I make changes with background, wallpaper and colors in the theme, the modified composition doesn’t sync and not apply on my Surface Pro 4 with the same account. It’s just the standard theme. The built-in troubleshooter tool reports the “Can’t connect to sync service” error. That only happens after I install the Fall Creators Update. Any way to get it working across desktop PC, laptop and tablet? Continue reading

Windows 10 taskbar flashes and File Explorer crashes in safe mode

I had upgraded my Surface Pro 4 from Windows 8.1 to Windows 10 Pro and everything worked fine. However, after installed the Fall Creators Update on my tablet, the taskbar keeps flashing while the File Explorer always crashes randomly. Sometimes it loads normally and I right clicks on a file to rename or performs that by keyboard. Then the window just flashes up blank/green and closes on its own. It doesn’t pop up any error message. The explorer.exe crashes immediately after I boot into sage mode. How can I resolve the problem? Continue reading

Cannot transfer remove Media Foundation Protected Pipeline EXE in Windows 10

I have connected my Android phone to my Surface Pro 4 via USB cable. When I try to transfer some mov/flv video files in File Explorer to mobile device, it is not working and pops up “Media Foundation Protected Pipeline EXE has stopped working” message. I always use the default Windows Media Player (WMP) software to listen MP3 or watch videos on my tablet, but could not figure out how to remove it and resolve the problem. Continue reading

Windows 10 system error 5 has occurred Access is denied with printer and command

I am unable to use the net user command in Windows 10 on my Surface Pro tablet. When I click on Command Prompt from Start menu and try to execute the command, it just shows“System error 5 has occurred. Access is denied.” error message. My account has the administrator right. That also happens with a shared network Brother printer and I could not get it to print off the document in Win8.1 computer over the same wireless network. How can I resolve the problem? Continue reading

Multi-touch or Surface Pen not working for writing after Windows 10 Fall Creators Update

I have used a Surface Pen and it is not working on my Surface Pro 4 after installed Windows 10 Fall Creators Update. It is just randomly glitching. For some cases, you could not use the stylus to write something, erases or interact with the touch screen. The Multi-touch functionality pinch-to-zoom fails in others. How can I resolve the problem? Continue reading