Cortana missing or not working after Windows 10 Creators update

My Surface Pro tablet has installed the Windows 10 Creators update and runs into a problem. The Cortana has disappeared together with my reminders and no Microphone Symbol shows in my search box. I also could not find the notebook icon and restarting the system doesn’t restore the Cortana feature and option. Continue reading

Check Windows 10 PC compatible with Windows Mixed Reality

Microsoft’s Windows Mixed Reality, available in Windows 10 Fall Creators Update, is a blend between Virtual Reality and the HoloLens technology. If you are going to explore into Mixed Reality or have the latest app development, the first step is to check out is your PC supporting or compatible with the feature. Here are the how-to tips for that and also give you these recommended specs for your new machine. Continue reading

Right click Run as Administrator not working in Windows 10 Creators Update

I use only one account with Administrator privileges on my Surface Pro 4 tablet and has installed the Windows 10 Creators Update. However, when I open the Start menu and right click on Command Prompt or Powershell, choosing “Run as Administrator” option does nothing absolutely, even no UAC prompt. The same thing happens with WIN+X keys or right-click on “This PC” and select Manage option. Continue reading

Fix Windows 10 hangs on shutdown screen and freeze problem

After my laptop has been installed the Windows 10 Creators update, the Hard Drive Light is permanently On status. I open the Task Manager, and notice that the Hard Drive Activity is missing under the Performance tab. But that didn’t happen in Windows 8 and the system seems to be broken during the upgraded process. Every time I try to shut down the Windows 10, it hangs with the ‘Shutting Down’ text in the blue screen and does nothing. To get rid of that temporarily, I have to press the Power button to power it off completely. Continue reading

File lost when transfer file from Android phone to Windows 10 by MTP

To move your taken videos and photos from your Android phone or tablet, simply attach your smartphone to a PC by a USB cable and then open the File Explorer to copy, move, drag, drop them. The method works fine in Windows 7 or 8.1, but runs into the file lost problem in Windows 10. After I connected my Sony Xperia Z3 Compact to my Surface Pro 4 via MTP protocol, I cut one folder in the external SDCard and paste it to my library in C:\ disk. Continue reading

How to open HEIF and HEVC Video file in Windows 10

The HEVC and HEIF are two new camera formats in iOS 11 to help Apple estimates users save more storage, without any loss in image and video quality. This is the perfect solution on lower capacity devices, but it seems that other platform doesn’t support it since now. I would like to transfer these new format files from my iPhone to my Surface Pro 4 tablet and could not find app or programs to play with them. I don’t want to convert to .JPGP or .mov h.264 video compression. How can I open the related files in Windows 10? Continue reading

How to reset PIN/password in lock screen on Windows 10 fall creators update

By default if you have forgotten your Microsoft Account password at the login screen on your Windows 10/8 tablet or computer, the system will prompt you to reset it from the web using a secondary PC. The Windows 10 Fall Creators Update (Redstone 3)can resolve the problem and offer a way to recover the password easily and directly via Lock Screen and unlock your account on that device. This new functionality is in the latest Windows Insider preview build 16237 and here are the how-to tips for that. Continue reading

Fix There are no more Bitlocker recovery options on your PC with Windows 10 recovery

I had installed the Windows 10 preview on my Surface Pro 3 tablet a month again. Now I run into the recovery problem, due to the expired version. When I boot, plug the USB flash drive store my BitLocker recovery key into the tablet, try to restore defaults, the screen starts with the red color background and then stuck at the Recovery message “There are no more Bitlocker recovery options on your PC, You will need to use recovery tools. If you don’t have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.” Continue reading

Fix Windows 10 search not index the Google Drive files

I have setup and synced files on my Surface Pro 4 with Google Drive and Google Photos and the process runs smothly. However, When I type something in Cortana search box, the search function works in home directories, except the google drive folder on C:\. I have already turned on indexing with that folder. I search the file within File Explorer and get the same result. The issue only happens after install the Windows 10 Creators Update. How can I fix it on my tablet? Continue reading

Cannot change region from Afghanistan after Windows 10 creator update

I have merged with Microsoft Azure in Windows 10 Pro and installed the creator update on my Surface Pro 4. When I login the system, I couldn’t connect to any WiFi network, and Office Professional Plus title doesn’t work correctly with Start menu. I notice the default region has been changed from USA to Afghanistan and the region isn’t allowed to reset. Continue reading