Fix Windows 8.1 Diagnostics Policy Service is not Running

I was unable to conntect to the internet over WiFi on my Surface pro 3 tablet running Windows 8.1 64-bit, even try manually connecting using the ethernet cable. But other wireless devices like laptops and iPhones work well. After I performed the built-in Troubleshooter and then the Network Adapter of All Categories option, the result showed the message “The Diagnostics Policy Service is not running, click to run as an administrator. error 5″ and it failed to fix the problem. Continue reading

Windows 8.1 Wifi Service causes High CPU Usage

My tablet running the Windows 8.1 worked fast and recently heats up and the system becomes slow. In the task manager, I notice that the “Windows Wireless LAN 802.11 Extensibility Framework” causes high CPU usage (nearly 50% of processing power) and the fan keeps running. The issue often occurs and it seems to be no way to reduce it, even I disconnect the WiFi and change to the wired ethernet network. Continue reading

Fix Windows 8.1 Ethernet doesn’t have a valid IP configuration

After my tablet is upgraded to Windows 8.1 Pro from 8, the Internet connection hardly run for about three minutes and then stop working.
I make the troubleshooting through Networking and sharing Center and it shows the message “Ethernet doesn’t have a valid ip configuration” and “Error 651: The modem(pr other connecting device) has reported an error.” How to reoslve the problem? Continue reading

Cannot Bluetooth Send/Receive Files in Windows 8.1

I have upgraded my computer to Windows 8.1 Pro from 8 but get problems in wirelessly exchanging files with mobile. When I try to use bluetooth to transfer pictures and video to my Android phone, it is fail. The same problem also happens with receiving files. I disable the antivirus and firewall temporarily, re-pair, and install the up-to-date driver, and nothing takes any effects. How to fix the issues? Continue reading

How to view forgotten wireless password in Windows 8.1

It is difficult to keep track of which one is used with which service like your Facebook/twitter accounts and many forums, and clicking “Remember me” always resolve the problem. It also happens after you have setted up the wireless network in your house on Windows 8.1 tablet or computer, and also forget the password. Here are the tips about how to reveal the password without resetting the Wi-Fi router. Continue reading

Fix Windows 8 Hosted Network Couldn’t Be Started issues

The Windows build-in Wireless Hosted Network feature allows you to turn the system into a WiFi hotspot for sharing data connection to various devices. However, due to misconfiguration in network adapter settings, when you manually use the netsh utility in command prompt to enable it in Windows 8 tablet or computer, the error messages below pops up: Continue reading

No Find Devices and Content option in Windows 8.1 Network setting

After upgraded my computer from Windows 8 to 8.1, the system assigns a new wifi networks as public automatically. When I access the Network Connections listed in PC Settings, there is no “Find Devices and Content” option under all my various network adapters. So I am unable to change the profile of the active connection to Private or Public. My PC in a Homegroup doesn’t connect to a domain network and I only use WiFi router. I also have the same problem on my Surface pro 2 tablet. Is there any way to resolve the issues? Continue reading

Default gateway not available in windows 8.1 Wireless problem

The default gateway is the private IP address of your router. I have upgraded my surface pro from Windows 8 to Windows 8.1 and just get the problem with internet keeps dropping randomly and the wireless network is limited. I ran the troubleshooter to make a diagnostics and it said “Default gateway is unavailable”. Continue reading

XBox One SmartGlass app not connecting on Surface Pro 2 error 0x8000001F

I have got a new Xbox one and would like to turn my tablet into a second screen for enhancing movies. After setting it up and installing the SmartGlass App on Surface Pro 2, I am attempting to connect to the Xbox and keep getting the error:
We can’t connect to your console right now. 0x8000001F“. However, I do the same way on Nokia Lumia 920 Windows phone without any problem. Then I run the app on my Windows 8.1 computer and it just works fine. How can I fix the issues? Continue reading

How to Delete/Forget WiFi Network Profiles in Windows 8.1

Windows 8.1 lacks of visual tools for managing network profiles and doesn’t offer the “Forget this network” option in the Networks pane. In the previous os 8, just navigate to the Network and Sharing Center and get it from contextual menu. If the wireless networks’s password has been changed, you will have problem to remove it. Continue reading