Media player Bluetooth controls PLAY/PAUSE not working in Windows 10

My Sony MDR-XB650BT headphones runs into the strange problem after my tablet is installed Windows 10 v1803 update. The synced and playing music from my Surface Pro 3 works fine. However, the Play/Pause/Fast Forward function fails with Windows Media Player and Groove Music Player, while the sound also crackles. I update the Intel Bluetooth driver and nothing takes effect. Any way to get rid of that? Continue reading

Cannot delete windowsapps folders in Windows 10 Pro

I was able to set the default app location to D from C drive in Windows 8. After upgraded to Windows 10 Pro and uninstalled Office 2016 Apps, I could not use the same way to change to other drives. I notice that the redundant WindowsApps folder in C drive is not allowed to delete, due to the permissions. My current account has the administrator right. Any way to remove it completely? Continue reading

Microsoft family ask for permission to use shell Experience and Chrome in Windows 10

I have already enabled the Microsoft family features on my Surface Pro 3. After applied the recent update v1803 in Windows 10 Pro, I try to log into my desktop and it displays the error message. It alerts “Microsoft family features. Ask for permission. You’ll need to ask an adult in your family if you can use: Windows shell experience. We can’t connect to request permission at the moment. Please try again in a little while.” I execute the Dism command and run the System File Checker utility but nothing works. How can I resolve it on my tablet. Continue reading

Excel 2003 crashes when enter/edit data after Windows 10 v1803 update

I had installed the Office suite on my Windows 10 computer and everything worked fine. After the recent update version 1803 is applied, the Excel 2003 runs into strange problem. Every time I open a spreadsheet to edit the document, entering data makes the program crashing. However, if I use the copy and paste functions, it becomes normal. I go to Settings app > Apps and Features, and do the repair routine then nothing takes effect. How can I resolve it on my device? Continue reading

Windows 10 Taskbar previews show blank icons with name

I have upgraded my Surface Pro 4 from Win 8.1 to Windows 10 Pro v1709. I have connected the tablet to an external monitor. After I wake it up from sleep mode, the taskbar previews from all running programs turn into icons. There are more then one Chrome windows and taskbar thumbnail threshold just show the name of the tab in the list. Any way to resolve the problem? Continue reading

Windows 10 virtual 7.1 audio effect not working after update

The Creators Update brings the spatial sound feature to give the most bland pair of headphones a more 3D Audio feel. The Dolby Atmos worked fine on my Windows 10 computer since the recent fall updates version 1803. I had already turned on virtual 7.1 in my current audio device’s properties, but the virtualization effect is broken. Reinstalling the Realtek HD driver doesn’t take effect. I can only hear two channels from my headsets. Any way to resolve the problem? Continue reading

Windows 10 Sync not available for your account in the Settings app

I have used my Microsoft and local accounts to log into Windows 10 on my Surface Pro 4. Everything worked fine since recently I install the Fall Creators Update. I am the administrator, but can not enable the syncing feature now. The Settings app just displays the “Sync is not available for your account. Contact your system administrator to resolve this.” message. The switch becomes grep out. How can I resolve the problem on my tablet? Continue reading

Re-Add missing High Performance Plan in Power Options on Windows 10

The High Performance maximizes performance and conserve energy, and disables most of the eco settings like sleep and hibernate. Switching to this profile can also get rid of the clicking and popping sound, when you are listening music and playing game or watch video. After I install the spring Creators Update on my Windows 10 computer, my power plans are removed, except a “balanced” mode. That also happens on my Surface Book. How can I get back my missing performance plan for software? Continue reading

Remove custom scale factor is set and Turn off custom scaling in Windows 10

To extend the display, I connect my Windows 10 laptop with a Dell 32″ monitor. The icons is a bit larger while the text look blurry. So I go to the Settings app and set text for 150% with max 2880 x 1620 resolution. However, the scaling level is still 100% after each login. It says “A custom scale factor is set” in red letters and Turn off custom scaling and sign out with blue color. How can I resolve the problem? Continue reading

Shadow/Blurry icons in taskbar after Windows 10 v1803/v1709 update

My Windows 10 computer connects with multiple Full HD monitors, including a Dell UH2414H and Samsung TV. Everything worked fine after I install the April 2018 Update version 1803. When I play battle game in full screen for some time and then return to my desktop, the taskbar icons become blurry over time area. I have configured cleartype text and used the native resolutions. The device has enough RAM memory and updating graphic card drivers is not working. Any way to resolve the display problem? Continue reading