Windows 10 taskbar flashes and File Explorer crashes in safe mode

I had upgraded my Surface Pro 4 from Windows 8.1 to Windows 10 Pro and everything worked fine. However, after installed the Fall Creators Update on my tablet, the taskbar keeps flashing while the File Explorer always crashes randomly. Sometimes it loads normally and I right clicks on a file to rename or performs that by keyboard. Then the window just flashes up blank/green and closes on its own. It doesn’t pop up any error message. The explorer.exe crashes immediately after I boot into sage mode. How can I resolve the problem? Continue reading

Cannot transfer remove Media Foundation Protected Pipeline EXE in Windows 10

I have connected my Android phone to my Surface Pro 4 via USB cable. When I try to transfer some mov/flv video files in File Explorer to mobile device, it is not working and pops up “Media Foundation Protected Pipeline EXE has stopped working” message. I always use the default Windows Media Player (WMP) software to listen MP3 or watch videos on my tablet, but could not figure out how to remove it and resolve the problem. Continue reading

Windows 10 system error 5 has occurred Access is denied with printer and command

I am unable to use the net user command in Windows 10 on my Surface Pro tablet. When I click on Command Prompt from Start menu and try to execute the command, it just shows“System error 5 has occurred. Access is denied.” error message. My account has the administrator right. That also happens with a shared network Brother printer and I could not get it to print off the document in Win8.1 computer over the same wireless network. How can I resolve the problem? Continue reading

Multi-touch or Surface Pen not working for writing after Windows 10 Fall Creators Update

I have used a Surface Pen and it is not working on my Surface Pro 4 after installed Windows 10 Fall Creators Update. It is just randomly glitching. For some cases, you could not use the stylus to write something, erases or interact with the touch screen. The Multi-touch functionality pinch-to-zoom fails in others. How can I resolve the problem? Continue reading

File transfer slowly with file sharing by WiFi in Windows 10

My Surface Pro 3 and another Windows 10 computer are on the same WiFi network, and connected through Asus AC1750 Dual Band Wireless Router with 1750 Mbps Speed. I would like to share the folder contains my personal video files on PC, so I could play and watch it easily. I share the folder with everyone by file sharing feature. When I access the shared location on the tablet, playing the .mov files takes a long time to load and transferring process get the low frame rates with horribly slow speed. How can I resolve it? Continue reading

Cannot play HEVC/x265/h265 video in Movies app on Windows 10 Fall Creator update

As a content creator on YouTube, I created the 4K HD movies and stored them on my Surface Pro 4 tablet. I was able to play those videos smoothly. However, after installed the Windows 10 Fall Creators Update, all HEVC coded videos are not working fully. The Films/Movies & TV app just shows the a black screen with the playing audio. The Netflix and other Store apps get no more video, while the x264 is still fine. Continue reading

Fix USB 3.0 flash drive not recognized in Windows 10 creator update

When I plug my Samsung SSD 850 Pro in Surface Pro 4 tablet, Windows 10 doesn’t recognize it as USB 3.0 device in Device Manager. It just lists as a USB Mass Storage Drive and offers very slow rates to transfer files. I change with the Sandisk Cruzer Glide flash drive via USB 3 rear port and it is not recognized and not accessible. I have to make reboot to get it working. That only happen after fall creator update. Any way to resolve the issue? Continue reading

Windows 10 Cortana search results open IE11 Instead of Edge browser

I have setup Edge as default browser in the Settings app on my Surface Pro 4 tablet. When I type words in the Cortana Search box from task bar or use Cortana voice search in Edge, the Bing results will be opened in Internet explorer. Switching file Extension association doesn’t take effects. The problem happens after the fall creator update. It is very annoying for me. Is that any working solution for that in Windows 10? Continue reading

NVIDIA Your PC or mobile device does not support Miracast in Windows 10

I was able to successfully connect to Microsoft Wireless Video Adapter version 2 from lots of Windows 10 tablet and laptops. However, I install the fall creator update on my Dell desktop computer with Nvidia and then open the Connect app to cast my Android screen, it doesn’t recognize any Cast request and shows “The device doesn’t support Miracast, so you can’t project to it wirelessly” message. The netsh wlan show drivers command reports wireless display supported by GPU and Wi-Fi. I runs DXDiag and it notes that Card name: NVIDIA GeForce GTX 1070 Miracast is Not supported by Graphics driver. How can I get rid of that? Continue reading

Fix Unknown app is preventing shutdown in Windows 10 problem

My Surface Pro runs into a strange problem after I install the fall creator’s update in Windows 10 Pro. When I try to shut down or restart the tablet, it displays “Closing 1 app and shutting down. To go back and save your work, click Cancel and finish what you need to. This app is preventing shutdown.” The system just freezes and the process doesn’t continue. To get rid of that, I have to power it down manually. Running the antivirus scans nothing in the result. How can I fix the issue? Continue reading