Windows 10 Mobile Hotspot connections Obtaining IP Address problem

I would like to use my Surface Pro 4 tablet as a mobile hot-spot. After I turn on mobile hotspot in Network & Internet page of the Settings app, other devices like my Android phone doesn’t connect to it and the connection just stuck at “Obtaining IP address” message. The device can not assign a static IP addresses and I am not sure if it is caused by DHCP in Windows 10 Pro.

If your device fails to obtain an IP address with Windows 10 Mobile Hotspot, the current adapter may link with internet sharing function. You could try the method below to correct the linked thing and resolve the problem.

Ensure the related service is running
* Press Win + R from your keyboard, type services.msc in Run dialog box, and click OK button
* In the right side pane of the Services snap-in window, locate the “Internet Connection Sharing” service and double click on it, set its Startup type to Enable, click on the Run button, and click Apply > OK.
Setup your Ethernet or Wi-Fi adapter
* From your desktop, right-click on the network icon in task bar, and select “Network and Sharing Center” option.
* Click on the Change adapter settings link in the left side.
* Right-click on the network adapter which is connected to the internet., and select Properties from menu. Don’t do that with the adapter of your mobile hotspot and it is typically named “Local Area Connection [***]“.
* Click on the Sharing tab, Untick the “Allow other network users to connect through this computer’s Internet connection” box, and click OK.
* Re-open the Properties of the same adapter, under Sharing tab, go to check “Allow other network users…”, select the mobile hotspot adapter for Home networking connection, and click OK button to apply changes.

Finally restart mobile hotspot to check if it is working.


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