I was using Office 2016 on my Surface Pro 4 tablet running Windows 10 Pro and today the system has been upgraded to Creators Update successfully. After I create a new document and write somethings in Microsoft Word software, I click on the save as option through the File menu and the save as dialog box opens but hang. I have to force closed it or sometimes it crashes. That also occurs with Excel. When I try to use Smart Lookup in Word 2016, it also locks up. How can I fix resolve the problem?
If your Windows 10 tablet or computer has installed Malwarebytes security program and the Creators Update, you are unable to SAVE or SAVE AS any document in Microsoft Office Word or Excel. Because the dialog box will hand and stuck all the way.
Malwarebytes 3.0.6 comes with stability and performance improvements and has got Malwarebytes Anti-Malware, Anti-Exploit, and Anti-Ransomware into such single product. The standalone Malwarebytes Anti-Exploit of Malwarebytes 3.0.6 has ran into Anti-exploit issue for that. You have to disable it with Office apps until update.
* Open the Malwarebytes 3.0.6 software, click on the Settings tab in the left pane.
* Click on the Protections tab, go to Manage Protected Applications option.
* Select the Office Word and Excel apps from list to disable them from being protected
However, once the listed applications have been turned off Exploit Protection, Malwarebytes won’t prevent those programs from being exploited.