When I open a secure webpage in Windows 10 on my Surface pro 4, the Microsoft Edge just displays the “There is a problem with this website’s security certificate” error and doesn’t allow to load the contents. But I am able to access it on my smartphone, so the website’s certificate is installed correctly and match its web ip address. Then I use other https website and also get the same message and can not figure out how to resolve it.
If Microsoft Edge block the secure webpage and you receive “There is a problem with this website’s security certificate” in Windows 10, your tablet or computer might be missing of intermediate certificate or have something wrong with setting. That happens with trust-able authority’s website such as bank, government entity, etc. You could follow the tips to fix the issue.
* First make sure the date and time on your system locale settings is correct.
Open the Control Panel, go to Clock, Language and Region > Date and time > Set the time and date, under Internet time tab, and click Change settings.
Check the Synchronize with an Internet time server box, choose a time server from list, and click on Update now
* Open the https site in Edge, click on the three-dot menu button on the top right, and select “Open With Internet Explorer”.
* The IE browser still show up the error. Click “Continue to this webpage (not recommended)” link at the bottom of the warning screen for loading up the page.
* There is a Certificate error text next to URL address bar. Click on it to see the related information with certificate of the site, and click “View certificates” button.
* Under General tab, click on the “Install Certificate” button on the left side of Issuer Statement button, and the system will get this certificate to apply.
Once this button is not available, go to the Certification Path tab, check if the Trusted Root Certification Authorities includes this intermediate certificates. If not, you need to open CA‘s website, obtain it via repository and install it.
Now re-load the problematic webpage in Microsoft Edge or IE and it will work flawlessly.