Windows 10 freezes and crashes at startup after Anniversary update

After my Surfac pro 3 has installed the Windows 10 Anniversary update, the system always freezed and didn’t respond after startup. I enabled Windows Defenderand didn’t run any third-part antivirus software. How can I resolve the problem, without needing to roll back to the previous version? Continue reading

Fix File History reconnect your drive error in Windows 10

After my Surface pro tablet had installed the latest update and was not connected to an external hard drive, the Windows 10 always poped up Reconnect your drive message in Action center. There were other accompanying details “Your File History drive was disconnected for too long. Reconnect it and then tap or click to keep saving copies of your files.” But I was still able to open File Explorer to access the contents of backup drive and could not figure out how to resolve hte problem? Continue reading

How to setup and use Quick Assist Remote Desktop in Windows 10

The Windows 10 Build 14385 bring a new built-in Remote Desktop application named Quick Assist to give or take tech support . It allow users to remotely control other PCs to fix problem computer from your desk with the help of it. Here is the how-to tutorial to get and give Remote Assistance on Surface Pro model tablet and other computer with the new updates. Continue reading

Plugging in Kindle Crashes Windows 10 PC with Anniversary Update

My Windows 10 desktop computer has installed the Anniversary Update sucessfully. However, after I plugged in Kindle via the usb 3.0 port to transfer PDF files, the system crashes and got a blue screen of death with a QR code. I had to force rebooting the computer to get rid of that. However, connecting my Kindle with a Surface Pro 3 tablet running the latest Windows still ran into the same BSOD. This is not a driver issue and should be a bug. How can I fix it? Continue reading

Cortana missing My Stuff option after Windows 10 Anniversary update

I was able to use Cortana to search my PC and the web to find files and apps in Windows 8.1 on my Surface Pro 3. After upgraded to Windows 10 Pro, it became broken. when I typed something in the search box, I noticed that the my stuff option was gone as well as the magnifying glass icon was missing. Cortana also didn’t show any web suggestion and could not find Onedrive. My microphone is fine and it only showed three categories. Rebuiding the index was not working. How can I resolve the problem? Continue reading

Fix Desktop Files and Folders disappearing after Windows 10 update

After my Surface Pro 3 applied the Windows 10 Anniversary Update successfully, all of my saved folders were disappearing on deskttop. I noticed that those files with filenames that begin with A through M. Then I downloaded files from a cloud to my desktop but the next day they were gone. Running Microsoft Security Scanner didn’t detect any infection. Any way to recover missing files? Continue reading

Fix Sticky Notes Insights not working in Windows 10 Anniversary Update

The Windows 10 Anniversary Update brings the Windows Ink Workspace tools which feature an improved Sticky Notes app for writing notes on your device as doing on paper. The addition of the insights function is also integrated with the digital assistant Cortana for performing some handy actions from your notes, such as create Cortana reminders, make phone call or type an email address to launch email client directly. Continue reading

Fix Windows 10 frozen and Black Screen after Anniversary Update

My Windows 10 Pro 64-bit computer worked fine and booted about 30 seconds. After I manually ran Windows Update and applied the Anniversary Update, the system always become frozen and black screen. When I logged into using my Microsoft Account, the desktop appeared then ran into black screen or started flashing. Continue reading

Edge browser Tab preview thumbnails not working in Windows 10

Windows 10 November Update bring the Tab Preview feature for the default browser Microsoft Edge and it is enable by default. When you have opened multiple webpage in Edge browser and move your mouse and hover the mouse pointer over an inactive tab, it will show a thumbnail of the opening webpage in another tab for previewing its contents. The feature is very useful for most users but may be disable by mistake through setting and that cause it not working at all. Continue reading