I have an hp Photosmart laserjet 1020 plus printer. I connect and install it on my windows 8 computer by USB and set it as shared over wireless home network. When I try to print any document from it on my Surface pro Windows 8, the printer shows offline. To get it working temporarily, I have to delete and re-add it on Control Panel. But doing a restart will get the same problem.
How to Fix Network Printer show offline in Windows 8 Pro
* I contact with HP support. The network printer keep changing IP address on your device, so that it stops working. You need to disable DHCP on the printer and assign it a static IP address.
Swipe in from right and click Search, type Advanced printer setup, click Settings and select it from results.
Click ip address, manual to config set up a ip address and port.
* Double-click the particular printer icon from Control Panel, Click on Printer from the menu and remove tick from “Use Printer Offline”.Advertisement