My Surface Pro has a strange problem. When I try to access the app store, the talbet locks up itself. I press the power button on top of the device and there is a blank screen. Hitting again and Surface boots to the BIOS Setting screen directly. Now I can not login to Windows 8 and it is just bricked machine now.
According to Microsoft tech support, it is caused by the defective SSD card inside the tablet. You can return it to get a new one. However, if you have stored your personal information on your Surface, such as Outlook/Gamil emails, setup files syncing and photos, it seems to be no way to wipe them out completely before made a exchange. That may leak your important data.