For some users, the printer stopped working after they upgrade to windows 8 pro. It says that print spooler is not functioning and display error message “Operation could not be completed. The print spooler service is not running.” when installed a local/network printer.
How to Fix The print spooler service is not running on Windows 8
* Press Window key + R keys from your keyboard, input “services.msc” and click OK button.
* Locate Printer Spooler service in the Services list and double-click it. Change its startup type to Stop, and then OK. Navigate to “%WINDIR%\system32\spool\printers”, remove everything. Then go back to double-click “Printer Spooler”, ansd set up “Automatic” as startup type.
* Reboot the computer. If it is still not working, remove some programs like PDF writer or faxing software.