Black screen after wake up from sleep mode

My Surface RT tablet seems to be not working since now. When I attempt to wake it up from sleep mode, a black screen just shows and nothing happens. Then I have to restart the Surface every time and login my account again. I find that a solution is to download and install the latest drivers for the display adapter from Windows Update control panel. I have done that but get the following error message:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.
if you’d like to know more, you can search online later for this error: DRIVER_POWER_STATE_FAILURE”

To fix the issues, open Control Panel, click Device Manager > Network Adapters > Marvell AVASTAR Wireless-N Network Controller (SDIO) Properties > Power Management and check “Allow the computer to turn off this device to save power”. Works for me.

11 thoughts on “Black screen after wake up from sleep mode

  1. I have a samsung rt tablet with the same problem, but solution here isnt working for me =( driver already most updated

  2. I have the same issue on the Surface RT. Hopefully this has solved the issue of it turning off after going into sleep mode, and also turning itself back on again after I gave the command to shut down. If only this forum had come up when I first searched the error message, it would have saved me a whole loads of time.

    • My Surface RT is having the same issue where it won’t wake up from sleep mode and I have to hold down the power button to restart it.
      As AnthonyB and Edward I don’t have a Power Management tab under the properties for my Marvell network card :(

  3. My mom bought the surface 3 not the pro but we are having a screen problem it will not wake up, it stays on, but the picture is black we bought it at best buy only had it for 12 days when this happened. So we went back and they gave us a brand new computer. We had it 2 days since we got the new one and in the middle of watching a video it went black again, so it was on, but was just dark, we tried everything to get it to work again pressedvthe buttons, two at the same time etc… . So now were going back to Best Buy because it’s brand new and should not have this poblem.

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