OneDrive crashes when changed local storage folder in Windows 10

I has paid for an Office 365 subscription and want to have OneDrive for both business and personal use in Windows 10 on my Surface Pro 5. The installation runs well while it set the C as the default storage. However, the system drive doesn’t have enough space to store all synced files. So I would like to change the location to a different drive. When I select the Change button, the app just crashes and I have to manually restart. How can I resolve the problem? Continue reading

Remove backup file encryption certificate and key prompt in Windows 10

I have already disable BitLocker feature in Windows 10 on my Surface Pro 5. Recently I install the version 1809 updates and also some apps. When I log into my desktop, a dialog box labeled “Encrypting File System” pops up to ask me if Back up your file encryption certificate and key. It gives three options, such as Back up now (recommend) or later. I select any of them and the Prompt still pop up later. All hard drives are configured as NTFS drives and I am not sure which cause that. How can I resolve the problem? Continue reading

Windiows search protocol host credentials pop up in Windows 10 v1809 update

My Surface Pro 5 runs the Windows 10 and is on a domain and Active Directory. After installed the version 1809 updates, I keeps receiving a prompt. The Windows Security asks for credentials for Microsoft Windows Search Protocol Host. I type the username and password then click OK button and it still pops up the “Connecting To” dialog box. I am logged as administrator. How can I resolve the problem? Continue reading

Remove web results in search on Windows 10 v1809 updates

I have already disable Cortana feature in Windows 10. Recently my Surface Pro 5 has installed the version 1809 updates. When I type something in Cortana search box, it always display the web results option from list, such as OneDrive contents and Bing. However, I only would like to find file or app on the local device. I edit Group Policies and that doesn’t take effects. How can I resolve the problem? Continue reading

Windows 10 won’t show available wireless networks after v1809 update

My Surface Pro 6 is running the Windows 10 with v1809 updates. The tablet connects fine to saved wireless networks and recently I use it tonight. When I wake it up this morning and check the WiFi icon from taskbar, it says “not connected – no connections available” and the wireless list becomes empty. The built-in Troubleshooters doesn’t take effects. How can I resolve the problem? Continue reading

Remove Wireless Projection Banner from Windows 10 Desktop screen in v1809

My Surface tablet 5 runs Windows 10 and has installed the version 1809 updates. When I connected my tablet to my Samsung wireless TV, the new Wireless Projection Banner appears from desktop screen. If I touch a tab in my Edge browser, it does pop up again and cover the top tabs. I unpin the toolbar and it only hides and then becomes visible. It is wider and I could not find a way to remove it from the Settings app. How can I resolve the problem? Continue reading

Windows 10 hangs and takes long time to empty recycle bin

My Surface Pro 5 has been upgraded to Windows 10 Enterprise from Win8, while all drivers are up-to-data. However, when I right click on recycle bin to empty all files, it hangs and then takes a long time to complete the process. There were only amount of files with a combined size of about 150mb. It was six times slower than before. I am sure that my user account is not corrupted. How can I resolve the problem? Continue reading

Wifi network We couldn’t find wireless devices on this PC in Windows 10

My Windows 7 desktop computer connected to internet well by WiFi. However, after I upgrade the PC to Windows 10 v1809, the wifi is missing and doesn’t function anymore. Within the Network & Internet page of Settings app, it alters We couldn’t find wireless devices error. There is also no hardware wifi switch for that. I run the built-in troubleshoot tool and it doesn’t take effect. How can I resolve the network problem? Continue reading

Windows 10 v1903 hardware requirement and upgraded tips

The Windows 10 May 2019 Update, also known as build 1903, comes with a lot of new features and several new improvements. For example, The New Light Theme gives Windows a clean,light look, while the Windows Sandbox offers the way to run untrusted apps in an isolated environment. Users of the Home version have been able to pause updates in the Settings app. However, you might face the hardware problem like“This PC Can’t Be Upgraded”. You could try any of the tips to troubleshoot that. Continue reading

Windows 10 colors messed up and gray after v1809 update

My Windows 10 computer connects with a HDTV as the second monitor and I use it to watch movie. After I install the version 1809 update, the colors on display is washed out and gray and sometimes it becomes un-readable. If I boot into safe mode, there are all the normal colors. Updating my graphics drivers and disabling color filters don’t take effects. How can I resolve the problem? Continue reading