Fix Windows 8.1 Diagnostics Policy Service is not Running

I was unable to conntect to the internet over WiFi on my Surface pro 3 tablet running Windows 8.1 64-bit, even try manually connecting using the ethernet cable. But other wireless devices like laptops and iPhones work well. After I performed the built-in Troubleshooter and then the Network Adapter of All Categories option, the result showed the message “The Diagnostics Policy Service is not running, click to run as an administrator. error 5″ and it failed to fix the problem. Continue reading

Windows 8.1 Miracast add a wireless display option missing

When I try to get my surface Pro 3 to connect to a wireless display Samsung 2013 HDTV via miracast and go to devices in the PC setting of Windows 8.1 OS with all latest updates, the charms menu includes only the hyperlink to extend or duplicate my desktop. However, there is no “Add wireless display” option under the Project menu to make screen mirroring wirelessly. How can I fix the issues? Continue reading

How to Remove search box/bar from Internet Explorer 11 Tab Page

Most of 3rd party web browsers like Google Chrome and Mozilla Firefox give users a Search bar on new tab page. When you type words inside and click/tap the search icon, it will automatically activate the URL address bar so you search something quickly on the internet. With the KB2987107 update, the built-in Internet Explorer 11 also gets the same feature in Windows 8.1/8 and 7. However, you might feel it is a placeholder and have to scroll down to access last session webpages. Here are the tips to disable it to be invisible. Continue reading

Fix Windows 8.1 charms and start button not working issues

The Windows 8 lacks of the Start button/Menu and that initially made traditional mouse and keyboard users uncomfortable, so Microsoft bring back it as solution in Win8.1. However, I have got the unclickable start button, as well as I can not open the charms menu on the right of screen after upgrading to the latest updates. The minimize option of any running apps also disappears. I notice that single-display touchscreen tablet or laptop doesn’t have this issue. How can I fix it on my computer? Continue reading

Cannot rename/move folders and files in Windows 8.1

I have updated my computer to Windows 8.1 Pro 64bit. When I right-click any folder and try to rename it within File Explorer, it pops up error message “Can’t find the specified file. Make sure you specify the correct path and file name. The file or folder does not exist.” The issues also occurs with move files to a different location, as well as there is no way to restore deleted items from Recycle Bin, but I really have Administrator right. Runing SFC /scannow command find corrupted files and making a reboot doesn’t take any affect. How can I get it working? Continue reading

How to remove or uninstall Windows 10 and restore to Win 8.1

The Windows 10 Preview Build ships with a new feature but its pre-beta softwares always turn system to be unpolished and buggy so it is not good for production. If you have install it without in a virtual machine and keep experiencing occasional crashes and data loss, the bset way is to remove it and roll back to the original version. Here is the tutorial for that. Continue reading

Windows 8.1 Java No JVM could be found on your system

I had installed an Oracle Java update to my computer running Windows 8.1 OS. When I run any Java based applications, it shows the error message “No JVM could be found on your system. Please define EXE4J_JAVA_HOME to point to an installed 64-bit JDK or JRE or download a JRE from” in a popup box. Try uninstalling it and installing only the latest version is not working and now I can’t figure out how to fix the issues? Continue reading

Outlook 2013 operation cannot be performed because the message has been changed

I have configured a corporate Gmail account over IMAP on Outlook 2013 since installed the recent Office 2013 update on Windows 8.1 update 1 64-bit. When I start a new message, take time to compose and click the button to send the email which has been auto-saved by software, a error message The operation cannot be performed because the message has been changed occurs. However, if I type quickly and send the draft, everything should be working. Continue reading

External Display flicker issues with Surface Pro 3 via display port

I have got multi-displays scaling problem with my brand new Surface Pro 3 i5 model. I connect the tablet to my Apple MC007LL/A 27-inch LED Cinema Display, which works fine with the Macbook air, through MiniDisplay Port connector with recommended 2560 x 1440 resolution configured. Then the screen of external monitor goes black about 5 seconds and keep flickering. I try a Dell U2414H monitor with 1920×1080 and the issues still occurs. How can I fix the issues? Continue reading

Windows media player and MOV files crashing in Windows 8.1 64bit

I have upgraded my tablet from clean install of Windows 8 to Windows 8.1 Pro 64-bit with all updates applied. There are 50 GB of Music files on a D: partition as the Music library. Everytime I started the media player, it just loaded for a few minutes and then kept crashing with the error “Faulting application name: wmplayer.exe, Exception code: 0xc0000094″. If I browse or right click any .MOV file, the File Explorer also crashes. How can I fix the issues? Continue reading