Cannot Enable bidirectional support for Printer in Windows 10

My Kodak printer is connected via a local WiFi router and worked fine in Windows 8. However, after I upgrade my computer to Windows 10 Pro, it can’t print anything and lost all functionality. I try to print a test page and it says I need to enable bidirectional support. Making a reboot doesn’t fix it. How can I enable the feature and get the device working? Continue reading

Cortana missing or not working after Windows 10 Creators update

My Surface Pro tablet has installed the Windows 10 Creators update and runs into a problem. The Cortana has disappeared together with my reminders and no Microphone Symbol shows in my search box. I also could not find the notebook icon and restarting the system doesn’t restore the Cortana feature and option. Continue reading

Check Windows 10 PC compatible with Windows Mixed Reality

Microsoft’s Windows Mixed Reality, available in Windows 10 Fall Creators Update, is a blend between Virtual Reality and the HoloLens technology. If you are going to explore into Mixed Reality or have the latest app development, the first step is to check out is your PC supporting or compatible with the feature. Here are the how-to tips for that and also give you these recommended specs for your new machine. Continue reading

Right click Run as Administrator not working in Windows 10 Creators Update

I use only one account with Administrator privileges on my Surface Pro 4 tablet and has installed the Windows 10 Creators Update. However, when I open the Start menu and right click on Command Prompt or Powershell, choosing “Run as Administrator” option does nothing absolutely, even no UAC prompt. The same thing happens with WIN+X keys or right-click on “This PC” and select Manage option. Continue reading

Fix Windows 10 hangs on shutdown screen and freeze problem

After my laptop has been installed the Windows 10 Creators update, the Hard Drive Light is permanently On status. I open the Task Manager, and notice that the Hard Drive Activity is missing under the Performance tab. But that didn’t happen in Windows 8 and the system seems to be broken during the upgraded process. Every time I try to shut down the Windows 10, it hangs with the ‘Shutting Down’ text in the blue screen and does nothing. To get rid of that temporarily, I have to press the Power button to power it off completely. Continue reading

Windows 10 Calendar App not show all events problem

I had setup the live mail calendar software to view my Google Calendar in Windows 7 computer. After upgraded to Windows 10 Pro, all the events are transferred to the built-in calendar app automatically. Recently I schedules eight events to a particular date, but the app only displays a maximum of 3 events and others disappear. To see the 4th event, I have to delete the previous one. Continue reading

File lost when transfer file from Android phone to Windows 10 by MTP

To move your taken videos and photos from your Android phone or tablet, simply attach your smartphone to a PC by a USB cable and then open the File Explorer to copy, move, drag, drop them. The method works fine in Windows 7 or 8.1, but runs into the file lost problem in Windows 10. After I connected my Sony Xperia Z3 Compact to my Surface Pro 4 via MTP protocol, I cut one folder in the external SDCard and paste it to my library in C:\ disk. Continue reading

How to open HEIF and HEVC Video file in Windows 10

The HEVC and HEIF are two new camera formats in iOS 11 to help Apple estimates users save more storage, without any loss in image and video quality. This is the perfect solution on lower capacity devices, but it seems that other platform doesn’t support it since now. I would like to transfer these new format files from my iPhone to my Surface Pro 4 tablet and could not find app or programs to play with them. I don’t want to convert to .JPGP or .mov h.264 video compression. How can I open the related files in Windows 10? Continue reading

Windows 10 update install Office XP Service Pack 3 Error 0×80096004

I had upgraded my Surface Pro 3 tablet from Window 8.1 to Windows 10 and installed Office 365. After applied the automatic Windows update, the Office XP Service Pack 3 is failed to install on regular basis and then it pops up the Error 0×80096004 message. But the path of Office is just for XP version. I try the Fix-it without any effect. How can I resolve the problem? Continue reading

How to reset PIN/password in lock screen on Windows 10 fall creators update

By default if you have forgotten your Microsoft Account password at the login screen on your Windows 10/8 tablet or computer, the system will prompt you to reset it from the web using a secondary PC. The Windows 10 Fall Creators Update (Redstone 3)can resolve the problem and offer a way to recover the password easily and directly via Lock Screen and unlock your account on that device. This new functionality is in the latest Windows Insider preview build 16237 and here are the how-to tips for that. Continue reading